Notice of Program Accessibility
Casa Grande Regional Medical Center and all of its programs and activities are accessible to and useable by disabled persons, including persons who are deaf, hard of hearing, or blind, or who have other sensory impairments. Access features include:
Convenient off-street parking designated specifically for disabled persons.
Curb cuts and ramps between parking areas and buildings.
Level access into first floor level with elevator access to all other floors.
Fully accessible office, meeting rooms, bathrooms, public waiting areas, cafeteria, patient treatment areas, including examining rooms and nursing departments.
A full range of assistive and communication aids provided to persons who are deaf, hard of hearing, or blind, or with other sensory impairments. There is no additional charge for such aids. Some of these aids include:
Qualified sign language interpreters for persons who are deaf or hard of hearing.
A twenty-four hour (24 telecommunicaiton device TTY/TDD) which can connect the caller to all extensions with the facility and/or portable (TTY/TDD) units, for use by persons who are deaf, hard of hearing, or speech impaired.
Readers and taped material for the blind and large print materials for the visually impaired.
Communication boards and writing materials (pad and pencil).
Assistive devices for persons with impaired manual skills.
If you require any of the aids listed above, please let the receptionist or your nurse know.
Guide Dog/Service Animal Policy
Casa Grande Regional Medical Center ensures that disabled persons using a service animal are generally afforded the same access to the hospital as afforded to the public in general. Service animals are those individually trained to do work or perform tasks for people with disabilities. CGRMC allows people with disabilities to be accompanied by his or her service animal in all areas of the hospital where the public is normally allowed to go. They must be harnessed, leashed, or tethered, unless these devices interfere with the service animal's work or the individual's disability prevents using these devices.
When it is not obvious what service an animal provides, only limited inquiries are allowed. Staff may ask two questions:
1. Is the dog a service animal required because of a disability?
2. What work or task has the dog been trained to perform?
Staff cannot ask about the person's disability, require medical documentation, require a special identification card or training documentation for the dog, or ask that the dog demonstrate its ability to perform the work or task. To access the complete policy, please click here.
Casa Grande Regional Medical Center does not discriminate against any person on the basis of race, color, national origin, religion, sex, age, or physical handicap/disability in admission, treatment, or participation in its programs, services and activities, or in employment.
For further information about this policy, contact: Karen Francis, Compliance Officer at (520) 381-6529.